RETURNS & REFUNDS
Return & Refund Policy
Custom shirts can be tricky, and getting everything perfect on your first try doesn’t always happen. We’re committed to doing what we can to help you get the perfect fit. If you don’t 100% love your order, we’re more than happy to provide a partial refund.
Infinite Momentum Creations philosophy of custom made clothes is one of the reasons our company is so unique! When an order is returned it is highly unlikely that we can use that garment to fill another customer’s order due to the “custom nature” of each order. The $5/per item restocking fee only partially defers the cost of having the item remade (cost of item and labor). Note that most companies do not accept returns or refunds on custom items.
Infinite Momentum Creations return policy option is:
Gift Certificate Discount – This percentage is given to a customer who has an issue with their order. It can be used for another purchase.
Partial Refund – less $5/per item restocking fee
Merchandise must be returned in its original condition within 30 days of purchase. Returns received after 30 days will not be accepted.
Please allow a minimum of 14 days for us to receive your item(s). All returns will be credited to the original form of payment within 7-10 days of our company receiving it.
Please note that it may take 1-2 billing cycles for it to appear on your monthly printed statement. You will receive a email notification when we have finished processing your return.
Infinite Momentum Creation reserves the right to make adjustments to the return policy on a case-by-case basis.